Account & Profile

• Important Notice – Shipping Address
• Newsletter Subscription
• Forgot Password or Email Address?
• Creating or Deleting an Account
• Managing Your Account

View All

Billing & Payments

• Afterpay
• Handling Fee
• Non-Refundable Deposit & Cancellation Fee Terms
• Make a Flexible Payment Plan -Flex Pay!
• Unexpected Authorization on Credit Card Statement

View All

FAQ

• Important Notice – Shipping Address
• I can’t find the order in my account
• How does a Pre-Order work?
• How much does it cost to ship a pre-order item?
• How much does it cost to ship an in stock item to my shipping address?

View All

Orders & Waitlist

• When Will My Pre-order Arrive?

View All

Promotions & Rewards

• Promotion and Coupons
• Rewards Program
• How do I Use a Promo Code / Coupon
• Iron Studios Gift Card FAQ

View All

Returns & Exchanges

• Return Policy

View All

Shipping & Tracking

• Black Friday
• Important Notice – Shipping Address
• Add, Edit, or Delete a Shipping Address
• Refused Packages Info
• Track Your Order!

View All