When your order ships, you will receive an e-mail (if you have provided us with an e-mail address) that contains the tracking number. For U.S. and International (Non-EU) customers who did not receive an e-mail, you can also locate your tracking number in your Online Account under the specific order.

    Below are links to tracking sites to monitor package shipments.


    Track U.S. FedEx

    Track by Iship

    Track USPS for tracking numbers that begins with EV or 000.

    Track UPS for tracking numbers that begins with 1Z675.


    Track by DHL

    Track by international FedEx
    You will need to select your country from the drop down menu.

    Track by international UPS
    You will need to select your country from the drop down menu.

    Please note that all domestic shipments of $185 in value or more requires a signature upon delivery.

    My order has yet to be scanned -where is it?!

    Very often ground shipments are placed on a truck that is going directly to a hub nearest your delivery address, and does not go through multiple scans along the way. Please wait until at least the day after your scheduled delivery date before contacting FedEx, UPS or Iron Studios.

    DHL International – International shipping can expect delays due to the fact that DHL sends all the packages to their distribution center in Germany, and from there they handle the packages to local courier companies. During this handling process, sometimes the item is not scanned or it takes a long time to get it updated in the system.